Cancellation & Refund Policy

Cancellation & Refund Policy

At Eternal Path Publications, we handle each order with care and devotion, ensuring that the sacred teachings of Swami Balbir Singh Ji are delivered respectfully and securely. As part of our transparent service policy, please review our Cancellation & Refund terms below:

1. Cancellation Policy

  • All orders placed on our website are prepaid and processed promptly to ensure timely dispatch.
  • Cancellations are not allowed once the payment is made and the order is confirmed.
  • We kindly request you to double-check your order details, shipping address, and selected items before making a payment.

2. Refund Policy

  • We do not offer refunds for confirmed and shipped orders, as the books we sell are spiritual materials and not eligible for return once delivered.
  • Refunds will only be considered in the following rare cases:
    • If the ordered item is out of stock and we are unable to fulfill it.
    • If you receive a damaged, incorrect, or defective product.

3. Damaged or Incorrect Orders

If you receive a damaged or wrong item:

  • Please notify us within 3 days of delivery.
  • Send us clear photos of the issue along with your order number to our support email or WhatsApp.
  • Upon verification, we will either resend the correct item or offer a suitable resolution at our discretion.

4. Refund Processing (If Applicable)

  • Once approved, refunds (if any) will be processed within 3-5 business days to the original payment method.
  • You will receive a message from our team once the refund is initiated.

5. Contact Us

For any concerns regarding your order, feel free to reach out to our support team. We're here to help:

Email : eternalpathofsoul@gmail.com
Phone/WhatsApp : +91 91055-75000